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Introduction
An approved driving
instructor who gives lessons in a motor car in return for payment must
be on the Register of Approved Driving Instructors (ADI's). To
gain entry to the register prospective instructors must pass a series
of examinations administered by the Driving Standards Agency (DSA). People
training to become ADI's who have part completed the examinations can
obtain from the Agency a licence to acquire practical experience which
is strictly limited to six months. Once fully qualified and on the register,
ADI's are regularly tested by the DSA to check there continued ability
to give instruction to the required standards. DSA and the driving instruction
industry place great emphasis on professional standards and business ethics.
The code of practice set out here has been agreed between the DSA and
the main bodies representing ADI's; it is a framework within which all
instructors should operate.
Personal Conduct
The instructor
will at all times behave in a professional manner towards clients. Clients
will be treated with respect and consideration. The instructor will try
to avoid physical contact with the client except in an emergency or in
the normal course of greeting. Whilst reserving the right to decide against
giving tuition, the instructor will not act in any way which contravenes
legislation on discrimination.
Business dealings
The instructor
will safeguard and account for any monies paid in advance by the client
in respect of driving lessons, test fees or for any other purpose and
will make the details available on request. The instructor should provide
clients with a written copy of their terms of business to include:
- Legal indemnity
of the school/instructor with full address and telephone number at which
the instructor or their representative can be contacted.
- The price and duration
of lessons.
- The price and conditions
for use of the school car for the practical driving test.
- The terms under
which cancellation by either party may take.
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